MotionTrue Partners with StrateX to Deliver AI Powered Workforce Management Suite to the Turkish Market

Customer Experience Solutions and Services provider becomes official partner of StrateX cloud based Workforce Management Software in Turkey

Rotterdam and Istanbul, 15th of September, 2021 — MotionTrue, a customer experience, contact centerservices and solution provider, today announced a partnership with Workforce Management Software and Services provider StrateX. Under the new agreement, MotionTrue will resell the complete suite of StrateX cloud based Workforce Management Software in the Turkish market, including AI Powered Forecasting, extended Capacity Management, machine learned based Scheduling, Pool Management, adherence and detailed reporting. The two companies will work closely together on joint marketing, sales, and support to drive growth and strong customer relationships in the local market.

Today, MotionTrue offers consulting and implementation services for contact center and customer service solutions.

The addition of the AI powered cloud based StrateX WFM suite to the MotionTrue portfolio of offerings further completes their vision of implementing technology to empower people and to improve performance.

StrateX’s future based technology is the foundation of the WFM Suite together with a focus on people, who we believe are central in the process.

Through our people's knowledge and innovation capabilities we help contact centers and other organizations to stay ahead.

StrateX WFM Suite:

  • Is built and supported by workforce management experts
  • Use AI powered Forecasting and Machine learning Scheduling
  • Can be seamless integrated with your ACD and BI Suite
  • Has unique features like multi-skilled Scheduling, Pool Management and budget overview
  • Is super user friendly, intuitive and provides clear graphical insights
  • Includes an app featuring shift swapping, leave requests, offering extra shifts etc.
  • Is high performance, high speed, flexible, affordable and cloud based
“TheMotionTrue team brings the local experience and expertise needed to ensure ourcustomers are successful in the Turkish market,” said Sulaiman Tariq, CEO atStrateX. “We look forward to working together with the MotionTrue team to bringinnovative, affordable and easy to adopt WFM and Forecasting solutions toCX-driven companies in Turkey.”

“As MotionTrue, our goal is to bring innovative anddisruptive contact center solutions to the Turkish market,” said Devinim Solen,CEO and Co- Founder at MotionTrue. In many contact centers in Turkey forecasts, planning andanalysis are getting tighter, so the better they should control costs andbudget. Yet in many complex organizations it is very hard to keep sight onresources and customer needs. Why not let MotionTrue help you out with the StrateXWFM Suite?”

About StrateX

We are StrateX, a young dynamic fast growing Dutch scale-up operating in a market that is dominated by legacy players. We challenge the status quo by building our own software from the ground up. We do not use 3rd party software and store native cloud. Our future based technology is the foundation of our solutions, as we equally focus on people, who we believe are central in the process. Through our people’s knowledge and innovation capabilities we help organizations stay ahead. We treat our clients as partners, delivering tailor-made solutions that integrate seamlessly into the processes and technology stack of any business.

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